1. Introduction

This Payment Policy explains the terms and conditions regarding payments made through PayFast (payfast.co.za) on the www.nwbuildingsupplies.co.za website. By using our website and making a payment through PayFast, you agree to the terms of this Payment Policy.

2. Accepted Payment Methods

We accept the following payment methods via PayFast:

• Credit Cards (Visa, MasterCard)
• Instant EFT (Electronic Funds Transfer)
• Masterpass
• Mobicred

3. Payment Process

All payments made on the www.nwbuildingsupplies.co.za website are securely processed by PayFast. When you place an order, you will be redirected to the PayFast payment gateway where you can complete your payment using your preferred method.

4. Currency

All transactions are processed in South African Rand (ZAR).

5. Payment Confirmation

Upon successful payment, you will receive an order confirmation email from www.nwbuildingsupplies.co.za. This email will contain details of your order and payment. Please ensure that the email address provided during checkout is accurate to receive this confirmation.

6. Security

PayFast uses state-of-the-art security measures to protect your personal and financial information. All transactions are encrypted using Secure Socket Layer (SSL) technology, ensuring that your payment information is securely transmitted.

7. Payment Disputes

If you encounter any issues with your payment or have any disputes, please contact our customer support team immediately at info@nwbuildingsupplies.co.za or 018 462 5419. We will work with you and PayFast to resolve the issue as quickly as possible.

8. Failed or Declined Transactions

In the event that a payment is declined or fails, please ensure that:

• You have entered the correct payment details.
• Your card or account has sufficient funds.
• Your card issuer or bank is not blocking the transaction.

If the issue persists, please contact your bank or PayFast for further assistance.

9. Refunds and Cancellations

Our refund and cancellation policy is outlined in our Returns Policy. If a refund is approved, it will be processed through PayFast and credited back to the original payment method used. Please allow 7 business days for the refund to be processed.

10. Changes to the Payment Policy

www.nwbuildingsupplies.co.za reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

11. Contact Information

For any questions or concerns regarding this Payment Policy, please contact us at:

KLERKSDORP
19 Neutron Road
Uraniaville
Klerksdorp
2570

018 462 5419
info@nwbuildingsupplies.co.za

12. PayFast Terms and Conditions

By making a payment through PayFast, you also agree to the PayFast terms and conditions, which can be found on their website at https://payfast.io/.